Everyone was eager to assist me in what ever way possible.they went above and beyond to find me the truck I wanted, the price was right and the truck was mine. Thank you everyone at lee Partyka Chevy for being so kind to me.
Not very impressed with the service dept. Shelby was the only positive thing regarding last several service visits. She was very helpful, accommodating, and apologetic. Maybe she should be a service tech, might actually get vehicle fixed. Received several driving alerts from the my Chevy app. Several hard acceleration and braking events again. Same as last visit. Didn���t even bother mentioning last visit, as nobody seemed to care about It when I mentioned it. Never did receive a call from the service manager like I was told when I picked up the car last visit regarding my concerns. This kind of treatment is making me look elsewhere for my next vehicle and possible service needs when the time comes.
Service did not resolve my problem with the Bluetooth on customer service when I dropped off my van for correction when I tried to off my vehicle they told me your shuttle will be around In a few minutes I waited an hour and 15 minutes I was told it���s coming it���s coming our 15 minutes upon drop off I got a call 1220 so my car is ready I asked for the shuttle they said everybody was at lunch I call back at 2:40 so nobody available give us maybe another hour however someone did show up five minutes later I���ll trade a shadow experience everything was good except my problems not been resolved with the Bluetooth
Service manager is good but unfortunately his mechanics are lacking. Parts that you are using are subpar at best and do not last. 30 point checklist is accomplished by sitting in car using computer responses not actually checking anything! Low tire pressure is not brought up to standard but left as recorded same with fluids. Service asked to be accomplished is ignored and something else is done. My car has spend 5 days or more in the shop 6 times over the last 2 year's because of subpar parts or incomplete service.